Complete Beginner’s Guide to Motorola Digital Radio Systems in Philadelphia

What Does A Philadelphia Motorola Radio System Do?​

Strong communication builds strong industries. The team at Wireless Inc. knows every business is confronted with pressures and challenges—more so than ever before. Whether your industry is Manufacturing, Transportation, Hospitality, Healthcare or Education; to stay competitive, you need to maximize efficiency and minimize costs.

An efficient business is built on good communication, allowing you to successfully manage operations and coordinate staff. If your communications system is unreliable, your team will miss vital information, increasing downtime, impacting your ability to deliver products and services and even worse, it leaves you vulnerable to slipups. Missing information is an even bigger issue in emergency situations when instant and reliable communications can save lives.

Larger businesses operating in multiple locations have bigger challenges in maintaining efficiency and safety. For these businesses, to reduce issues and meet industry standards, companies and organizations throughout Philadelphia and the complete Mid-Atlantic region are making the switch to Motorola MOTOTRBO™ Digital Radio systems with the guidance of Wireless Inc.’s experienced staff.

Philadelphia Motorola Radio Selector

Businesses around the world have relied on Motorola two-way radios to provide instant and reliable communications. Analog radios were the industry standard until advancements in technology and FCC regulations mandated digital technology. Digital enables increased bandwidth, faster throughput, and enhanced interoperability. Digital systems provide greater capability, connecting all the moving parts of equipment, technology, data, and people.

Unlike analog systems that get overloaded with users, digital two-way radio systems are designed to handle all organizations, from small plant or warehouse to international businesses with locations around the world can be connected on one radio network. Digital radio communications in Philadelphia operate on a private network with double the capacity of older analog systems, allowing more users, devices, locations, and wide-area communications to use the network efficiently.

Wireless Inc. is committed to providing solutions that keep working into your business’ future. Motorola Digital Radio systems in Philadelphia allow software upgrades, providing flexible scalability, so your communications solution can evolve with your business. Analog systems are only suitable for hardware upgrades—which are expensive. For digital radios, Motorola releases firmware updates during the year, for enhancements and enable new features for users. When communication is critical, any system that limits scalability or cannot upgrade economically shortens the solution’s lifecycle.

The Motorola MOTOTRBO digital platform offers a flexible and modern communications solution to connect staff and equipment for seamless voice and data communications. Wireless Inc. offers a wide range of Motorola digital portable two-way radios, from ultra-thin, discreet radios for hospitality or healthcare, to rugged radios for unforgiving environments like construction and utilities. Motorola digital portable and mobile radios, accessories, and applications have been field-tested and designed specifically for the industries that use them, so you can count on quality. As a Motorola Solutions Channel Partner, the Wireless Inc. team is trained to maintain all equipment according to factory standards, with six convenient locations for service in Philadelphia, Baltimore, New Jersey, Washington, Delaware, and Virginia.

Motorola MOTOTRBO digital radios take communication beyond voice and integrate real-time data. A plant manager can monitor machinery and personnel directly on his digital two-way radio or smartphone, even from an off-site location. Remote sensors with integrated Alarm and Control systems send alerts to the manager and technicians to immediately open a work ticket, saving the costs associated with machine downtime. Motorola also offers the industry’s largest Application Developer Program to deliver pre-programmed and custom-designed applications to fit the unique needs and protocols of each operation.

Philadelphia Motorola digital radio systems seamlessly integrate high-performing voice quality, real-time data, advanced safety features, longer battery life, text messaging, GPS, work order ticketing and more. Wireless Bluetooth accessories provide an added layer of protection and efficiency with hands-free communications, freeing workers and keeping their focus on the job at hand.

For every type of operation and emergency, businesses from Philadelphia to Baltimore and Washington DC, continuously rely on Motorola MOTOTRBO digital radio systems and Wireless Inc. to deliver the performance and scalability they need, when they need it.

Motorola Private Digital Radio Systems Features and Benefits


System Capacity

Effective communication needs to be reliable. Motorola’s MOTOTRBO Infrastructure products allow businesses to build systems that eliminate dead zones, expand coverage and provide private channels for guaranteed talk-time when you need it most.

With a single channel, traditional analog systems only allow one two-way conversation to occur at a time. Digital radio technologies operating with digital repeaters increase efficiency by essentially allowing two communications channels on the same frequency. This is because of the TDMA technology splits a channel into two time slots. This allows for voice transmissions in quick sequence, each using a specific slot, maximizing talk-time without maxing channel capacity.

Enhanced Network Security

One of the biggest advantages of Motorola digital radio technology, especially when dealing with highly sensitive information, is the added level of security inherent in a closed system using private frequencies. Motorola MOTOTRBO digital radios in Philadelphia operate on a proprietary system protocol for voice and data, to prevent unauthorized users from intercepting the information. Motorola Radio Systems, like Capacity Max, give you the ability to remotely disable and re-enable a device in the event it is lost or stolen.

Advanced Safety Features

Motorola digital two-way radios in Philadelphia offer additional safety features with programmable emergency buttons and applications. When an emergency occurs while workers are isolated on the road or handling combustible materials, MOTOTRBO digital technology can send audio and visual alerts to an individual, a group, or to all members on a system to notify them of the issue.

Transmit Interrupt

Transmit Interrupt is a MOTOTRBO feature that uses a standard IP network to enable supervisors and dispatchers to clear channels and interrupt ongoing calls to transmit urgent information to a group or individual in the event of an emergency.

Lone Worker

Lone Worker is a MOTOTRBO feature that is triggered by user inactivity. If a user does not interact with the radio for a pre-set period of time a pre-warning tone will sound, signaling that it’s time for the user to reset their timer. The timer resets if the radio is used in some way, such as pressing a button or adjusting the volume. If the user remains inactive with no response, the radio will automatically send out an emergency call and activate the Emergency Search Tone to help rescuers locate the worker.

Man Down

Man Down is a MOTOTRBO feature designed to safeguard employees working in hazardous environments by initiating an emergency call when a radio’s position or movement has fallen outside normal user behavior. The radios can be pre-set to automatically sound an alert if they are tilted at a certain angle for a pre-set period, suggesting that the user has fallen. If the user does not disable the alert, the radio will initiate an emergency call and emit audio and visual alerts to help locate the user.

Digital Emergency

Digital Emergency is a MOTOTRBO feature. It is a programmable button on the portable two-way radio button or mobile two-way radio footswitch that when pressed, sounds a loud alarm and supervisors receive an audio alert and visual message with the radio ID of the initiator.

Boosted Coverage

Digital radios operate with 40% better coverage than older analog systems, allowing communications to penetrate concrete walls and propagate across a wider area. MOTOTRBO radios have built-in error protection to eliminate static and ensure voice calls are heard clearly throughout the coverage area and in the control room.

Whether operating in a single building, a large facility, or even multiple locations, Motorola Digital Radio Systems in Philadelphia have a range of coverage options from small to large complex operations. Teams that experience dead zones in-building or across locations use Motorola digital radio repeaters and Bi-Directional Amplifiers (BDA) or Distributed Antenna Systems (DAS) to further extend their range of communication.

Easy Integration and Migration

Most Motorola Digital Radios can operate in both analog and digital modes. This functionality enables Philadelphia businesses to manage the upfront cost of migrating to a digital platform by gradually adding digital radios to their existing fleet. Once they have enough radios, they can migrate a department or the whole team to a Motorola MOTOTRBO System.

Intelligent Audio

Loud environments like factories or construction sites make clear communication difficult. Motorola Digital radios improve audio quality by eliminating unwanted feedback and white noise. MOTOTRBO adds Intelligent Audio technology to automatically adjust radio volume up or down in response to the background noise level.

Whether you need to talk loudly on the manufacturing plant floor or speak at a low volume when assisting guests in a quiet hotel, IMPRES Audio lowers the loud talk level and raises the soft talker level automatically, so listeners do not have to adjust the volume. When faced with harsh weather conditions, Windporting technology removes the sound of high winds and helps to prevent water from clogging the microphone for clearer transmissions.

Longer Battery Life

Battery life is extended up to 40% on a Philadelphia Motorola digital two-way radio system compared to an older analog system. With up to 29 hours of battery life, digital radios reduce the need to swap out or recharge batteries. With IMPRES Technology, MOTOTRBO digital radios give you longer battery runtimes to cover multiple shifts on a single charge, extending the life cycle of your batteries and reducing replacement costs. IMPRES Over the Air Battery Management enables the monitoring of 25 to 25,000 batteries at a glance from a central computer, making device management easy and efficient.

Bluetooth Capabilities

Some MOTOTRBO digital radios have integrated Bluetooth® that allows seamless connectivity to hands-free accessories to offer wireless communication solutions. This feature is especially important when the job demands diligent focus and critical response time. The user can step away from their radio up to 50 feet and stay connected via their Bluetooth enabled accessory.


Motorola digital radios can read text audibly to provide information about channels, zones, functions, messages, work order tickets, alerts, and more. This is a great function of staff that is on the move, they can easily identify the talk group they are on.

Motorola Digital Radio Systems Product Overview

All Philadelphia Motorola MOTOTRBO™ radios have the capability of operating in simplex or Direct Mode, radio-to-radio for basic voice communications. In Direct Mode, every radio needs to be in range of every other radio. This approach has obvious limitations for industries that operate in-buildings, large facility grounds or multiple locations.

For a scalable solution that solves coverage challenges and improves worker safety, businesses across the Mid-Atlantic States area have deployed Motorola MOTOTRBO Digital Radio Systems. From conventional systems for small and medium-sized enterprises to large trunking systems that cover locations across the county, Motorola has a range of private MOTOTRBO radio systems in Philadelphia that evolve with changing communications needs and organizational growth.

IP Site Connect

IP Site Connect system in Philadelphia scales up to 15 sites with 1 repeater at each location. Sites are interconnected using a standard IP network. The Automatic Site-Roaming feature eliminates the need for employees to physically change channels as they move throughout the coverage area. This ensures a smooth exchange of voice and data no matter the terrain, inside a high-rise building, or dispersed throughout the country. IP Site Connect not only enhances voice communications, it also enables teams to quickly and easily share data such as text messages, GPS location tracking, work order tickets and more. Supervisors and dispatch send directions to their fleet without distracting them from the road. For example, diverting utility crews to repair a damaged power line or giving employees access to work order tickets right on their radios.

Industry Application Example: Worker safety is paramount in the construction industry when operating hazardous equipment, battling the noise of a worksite, or facing extreme weather conditions. Philadelphia construction businesses use IP Site Connect with a combination of durable Motorola mobile and portable radios to link multiple sites; enabling full indoor and wide-area coverage. Management and control rooms have full visibility of the location and status of every project. GPS reduces downtime by easily locating supplies and tracking deliveries between sites. Lone Worker and Man Down features improve safety by automatically alerting dispatch and selected talk groups if a worker has fallen or is inactive with coordinates of their exact location for emergency response.


Enhance job site safety, productivity and efficiency with Motorola Team Communications​ from Wireless.

Capacity Plus

Capacity Plus is a scalable, single-site digital trunking solution in Philadelphia that expands capacity up to 1,200 users. Employees can exchange voice and data information on the same system; whether they’re receiving work order tickets, text alerts from the manufacturing line or location updates throughout the hospital. Capacity Plus is the ideal solution for hospitals, warehouses, and manufacturing plants.

Industry Application Example: Capacity Plus allows a hospital needs to accommodate multiple users at a single site. Each department, such as nursing, administration or security, can communicate inter-departmentally. In an emergency, every department can communicate and operate together. Security staff can immediately alert hospital management of emergency situations; coordinators can locate the nearest personnel with a GPS-enabled console and discreetly push data out via headsets or text messaging. It also solves common hospital coverage issues in basements or tunnels, through metal structures or even hospital equipment interference.

Capacity Max

Motorola has developed Capacity Max as a versatile, scalable, and the next generation of digital trunking radio systems. Capacity Max is a DMR (Digital Mobile Radio) trunking system with enhanced scaling capabilities to support up to 250 sites with up to 3,000 users per site.

The system is based on a standard IP network, removing the need for specialized hardware. Designed with layers of redundancy, no single failure can bring down the entire system. Capacity Max can seamlessly be integrated into existing Philadelphia MOTOTRBO systems, allowing easy transition. The system supports all the innovative features MOTOTRBO™ is known for, from advanced location tracking to long text messaging and enhanced security.

Industry Application Example: A transportation and logistics company has a large fleet of trucks and delivery vehicles with locations across the county. Capacity Max with a GPS dispatch console provides centralized control of their workforce. Now they can see the exact location of every vehicle, and their operations are optimized using advanced fleet management applications.

Transportation & Logistics

Wireless Voice and Data Communication Solutions for the Mid Atlantic

Control Room Consoles

MOTOTRBO consoles keep dispatch in complete control of even the most complex communications system. Designed with the dispatcher in mind, consoles enable real-time monitoring and mission-critical communications by providing a single operating view of site locations, personnel, and asset tracking.

Motorola MOTOTRBO Digital Radio Models & Accessories Overview

Within every industry and every business are different requirements when it comes to the best radio for the job. Motorola MOTOTRBO Digital Radios are varied, with compact units designed for customer service positions, more durable options for tough environments and in-vehicle units for people on-the-go. Wireless Inc. knows which people will benefit from which radio, and in some case Motorola accessories, to increase usability and effectiveness.

Motorola SL Series Radios Feature Set (SL300, SL3500e, SL7000e)

The SL Series is boldly designed to keep you efficiently connected. Measuring under an inch thick, the SL Series is ultra-portable with a stubby antenna, curved edges and rugged frame. It features “Range Max” technology, an advanced radio design and patented antenna for enhanced range. Designed for easy and intuitive use and outfitted with the latest technology, the SL Series is the perfect work partner.

  • Ultra-Slim – measuring less than an inch thick
  • Simple Operation – a separate power button, top channel toggle switch, side volume control buttons, and prominent push-to-talk button to support one-hand operation
  • IP54 Rated – splash proof and dustproof for use in harsh environments
  • Range Max Receiver – An advanced radio design and patented antenna deliver improved range and long battery life
  • Comprehensive Accessory Portfolio – Innovative carry options, earpieces and charging stations
  • Transmit Interrupt Capability – Enables a supervisor to interrupt another radio conversation to deliver critical communication exactly when and where it’s needed.
  • Voice Announcement – Audible prompts confirm operations on your radio, allowing you to keep your eyes on the job.
  • MicroUSB Connectivity – Efficient charging and easy programming
  • Integrated Wi-Fi (SL7000e Model) Bluetooth® 4.0 (SL7000e Model)

XPR3000e (XPR3300e & XPR3500e) Radios Feature Set

The XPR™ 3000e product series is the next generation MOTOTRBO™ digital two-way radio for increased communications in Philadelphia. The XPR 3000e Series is designed for the everyday worker who needs to be better connected, making them efficient and safe. The XPR3000 is an affordable portable solution, that still offers improved connectivity. It can be transitioned to digital with a software upgrade at any point. Some of the benefits of this series includes:

  • Enhanced audio quality
  • Better battery life (Optional battery with up to 28 hours)
  • Better range (up to 8%)
  • Better waterproofing (IP68)
  • Intrinsically Safe HazLoc models available

XPR7000e (XPR7350e & XPR7550e) Radios Feature Set

The XPR7000e product series is the pinnacle of the evolution of MOTOTRBO digital two-way radios. The XPR7000e Series is designed for the professional who refuses to compromise and work in some of the harshest conditions. With high-performance integrated voice and data, and advanced features for efficient operation, these next-generation radios deliver complete connectivity to your organization.

  • Advanced safety features like lone worker, emergency button notification, and Man DownEnhanced audio quality
  • Better battery life (Optional battery with up to 29 hours)
  • Better range (up to 8%)
  • Better waterproofing (IP68)
  • Intrinsically Safe HazLoc models available
  • Integrated Wi-Fi
  • Over-the-air software updates
  • GPS location trackingBluetooth® 4.0

Mobile Radios XPR2500 and XPR5000e

The MOTOTRBO XPR2500 mobile two-way radio in Philadelphia is a compact unit that provides superior audio quality and double the calling capacity. For businesses operating analog systems, the XPR2500 allows for future digital upgrade. Additional features include:

  • MOTOTRBO far-reaching coverage, augmented by IP Site Connect and Capacity Plus
  • Transmit interrupt capability for emergency dispatches
  • Built-in scrambling for improved privacy
  • Intelligent audio which automatically adjusts in loud or quiet places
  • IP54 rated to protect your unit from dust and spills

The MOTOTRBO XPR500e series provides access to high-performance, progressive features for advanced efficiency. With integrated Bluetooth, text messaging capabilities and a range of accessories, the MOTOTRBO XPR5000e series connects people seamlessly. Additional features include:

  • Loud, clear audio with noise-canceling technology
  • Advanced safety features including Lone Worker, text-to-speech technology and a range of safe driving accessories keep people on-the-go safe
  • Transmit interrupt capability for emergency dispatches
  • Support for legacy analog technology
  • Work order ticketing to modernize complicated procedures and reduce equipment downtime

IMPRES™ Batteries and Chargers

IMPRES batteries maintained with IMPRES chargers perform safer and provide power longer. Get the most out of every battery and eliminate the surprise of “low battery alerts.” IMPRES chargers tell you exactly how much capacity is in an IMPRES battery before you attach it to your radio and exactly when an IMPRES battery has reached the end of service life. Enjoy 43% longer battery life from IMPRES over other batteries – without spending maintenance or record keeping time and effort. With IMPRES Battery Fleet Management Software, you can check the status of 25 or 25,000 batteries at a glance, from one computer.

Wireless Earpieces and Headsets: Your Radio, Unleashed

Motorola Bluetooth enabled radios in Philadelphia allow users to wirelessly connect earpieces and headsets, with a range of up to 50 feet. Allows hands-free communication for people who need their hands free to safely do their job. Place a radio on a belt clip, bag, or fixed surface without sacrificing communication.

Remote Speakers/Microphones

Our robust portfolio of Remote Speaker Microphones (RSM) are engineered to give you clearer communications even in loud environments. Philadelphia Motorola remote speaker microphone design suppresses background noise, allowing your message to get through. The better speaker delivers the loudest, clearest audio available in the industry.

The best practice is always to speak directly into your RSM. This is especially important in high noise environments. In moderate noise environments, you can clip the RSM to your shoulder or lapel and talk freely with a touch of the prominent push-to-talk button. Debris and fine particles can clog remote speaker microphones and reduce the quality of your voice transmissions.

Taking your Philadelphia Motorola Radio System to the Next Level

Unified Team Communications

Unified Team Communications links your entire business—from people to machines and applications—often integrating equipment already owned and operated daily. Philadelphia Motorola digital radio systems leverage technologies like WAVE OnCloud and Industrial the Internet of Things (IoT) to enable communication between any device including radios, cell phones, desk phones, computers, and tablets.

This seamlessly connects carpeted and non-carpeted areas and removes the barriers of redundant devices. The result is that people at every level can make informed decisions with real-time data. Even better is communication being available at the push of a button using push-to-talk (PTT) technology. The bottom line is that when implemented correctly, Unified Team Communications will expand your communications capabilities, cost-effectively.

WAVE OnCloud

Motorola WAVE OnCloud is an application that allows iOS and Android devices to connect to MOTOTRBO radio users via LTE Networks of cellular. This encourages collaboration between departments and locations, regardless of where they are in the country. Communication is easy with push-to-talk (PTT) app that is installed on your mobile cellular device.

WAVE OnCloud is a low-cost subscription service in Philadelphia, so it’s convenient to add or remove users as businesses evolve. It provides customers the option to add multi-device capabilities directly in the infrastructure of their communications solution. All the benefits of instant PTT, with the added ability to communicate with any device encouraging interoperability within a business, or in the community. WAVE Solutions reduces the need for users to carry multiple devices and permits data sharing seamlessly across networks and geographical boundaries for industries to transmit real-time communications.

Industrial IoT

Using sensors that can be attached to vehicles, machines, and infrastructure, Motorola’s Industrial Internet of Things (IoT) system in Philadelphia allows objects to operate autonomously while transmitting real-time data that can be monitored from remote locations. System monitoring will automatically send audio and visual alerts to the right user(s) to prevent system malfunctions from turning into equipment breakdowns, and to reduce safety risks in rugged environments. Studies have shown that operations that can reduce downtime by only 1% can have thousands or millions of dollars in savings annually.

Custom Applications

Motorola radio systems in Philadelphia are designed using the world’s largest Application Develop Program for two-way radios meeting all types of operational needs. Applications for GPS tracking, dispatch consoles, and integrated work ticket, keep teams updated with real-time information for seamless visibility of an entire operation. Here are a few examples of Applications for your MOTOTRBO Radio System:


TRBONET Plus is a purely IP-based dispatch application with capabilities far beyond just mere dispatch functions and features. This powerful solution enables a user to fully control and manage all available resources. The Voice dispatch over IP feature is supplemented with text messaging, voice recording, telephone interconnect and many other features for much more efficient communication.


  • Voice Dispatch & Recording
  • GPS and Indoor Tracking (iBeacons)
  • Job Ticketing
  • Text messaging and Telemetry
  • Safety and alarm management
  • Radio Allocation
  • Asset management


B-AQUASAFE is an automatic man-over-board alarm system for the safety of personnel working at sea. The system relies on a water sensor which is attached to the radio terminal and fitted to the life jacket. Even submerged in water, the sensor automatically generates an alarm message which is transmitted to other terminals, stating the alarm type and the identity of the terminal issuing the alarm.

B-AQUASAFE Feature Set:

  • Can be used in both salt and freshwater with no need for calibration (self-calibrating)
  • Water sensor does not need a separate battery
  • Water sensor is impervious to rain, the alarm will not activate, even during heavy rain
  • Sends alarm to colleagues via radio terminal
  • Alarming terminal sends the GPS signal

There are so many ways to customize solutions with apps to suit every business, some not even mentioned here. Wireless Inc. has that knowledge to build a solution that leverages Motorola technology to solve every communications challenge, both common and unusual.

The most effective communications solution in Philadelphia depends on the specific challenges a business is currently facing. There is no one-size-fits-all solution, since every customer is unique—from their location, to their size, to the needs of the people who work there.

Wireless Inc. can select the right tools to increase productivity, through more efficient day-to-day operations, and ensure safety in emergency situations. We understand the priority is not only the communications system itself but the people who are using it. The skilled and experienced team at Wireless Inc. can connect you with the right solution, powered by Motorola MOTOTRBO Digital Radio Systems in Philadelphia.


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