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 NICE Recorders provide the best way to record audio communications. In Mission Critical situations, it is important to understand exactly what occurred. NICE solutions provide the most robust and reliable recording and incident reconstruction solutions available, with seamless integration. With over 15,000 customers in over 100 countries, including the world’s top ten banks and over 65% of the Fortune 100.
NICE Solutions for Public Safety Include:
- Senario Replay – The industry’s best multi-channel search, replay, and incident reconstruction tool.
- NiceLog – A state-of-the-art high-density recording platform, with up to 480 channels in a single chassis.
- Trunked Radio Solutions – Certified solutions to record audio and data from the leading trunked radio providers.
- NiceStorage Center – A powerful centralized archive tool with selective retention and unlimited capacity.
- NiceLog Voice over IP (VoIP) – Certified software only, or hardware + software solutions.
- Last Message Replay – Rapid, single-click access to recent transmissions for calltakers and dispatchers.
- Dispatcher Assessment – A powerful tool to automate the quality process.
KEY FEATURES OF HIGH-DENSITY NICELOG FOR PUBLIC SAFETY
- The industry’s most powerful search, replay, and distribution
application; search for date, time, extension, agent, customer
ID, ANI/ALI, radio ID, radio group and more.
- Improved channel capacity, with either (a) up to 192 input channels with analog/digital extensions, or (b) up to 480 channels for E1/T1 trunk radio.
- Advanced audio compression to maximize storage capacity using industry-standard algorithms G.729A and G.723.1 to achieve up to 80,000 channel-hours of recording per unit; with centralized archiving in the NICE Storage Center, this means virtually unlimited on-line capacity.
- Records directly from analog, E1/T1, PCM32 and digital extensions (Alcatel, Aspect, Avaya, Ericsson, NEC, Nortel, Siemens, Philips and more); available with VoIP interface as well.
- State-of-the-art system administration with advanced security features using definable profiles enables different levels of security down to the specific agent as well as numerous, additional options.
- Standard dual hot-swap power supply and optional internal RAID provide enhanced security for your critical data.
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